We specialise in getting money moving to where it should be.
We know time is precious when you are trying to run a business. The last thing you want to be doing is wasting time chasing up unpaid invoices. That's where DRM comes in. We will do all the time wasting for you.
Loan money to a friend or family member who just won't pay you back? We can help to 'jog' their memory and help you to get your money back.
We understand the complexities of managing debt recovery within the constraints of departmental budgets. We offer a special discounted recovery rate of 13% for any government organisation that uses DRM as their preferred supplier for debt recovery.
Answers to frequently asked questions.
If you are owed money by people or other businesses, then YES! we can help.
Pretty good. There is never a 100% guarantee because it depends on the motivation of the debtor, but we try our best to remedy the situation.
If we get no results, you pay us nothing.
DRM works with your debtors to find a solution to help them to honour their financial commitment to you. Honesty and integrity are the foundation of good business relationships and we try to help you mend those relationships through settling any debts so that if you choose to do business with them again that everyone is happy.
Talk to DRM and we can offer advice to help you get your debt paid. Sometimes you will not be able to avoid legal action. But if you find yourself in this situation, we can help you to navigate out of it.
Won't and can't are very different beasts.
If you won't pay because you choose not to, DRM will explain the implications of this choice and try to convince you to find another solution. Ultimately, a refusal to pay will lead to legal action, which will cost you loads more in the long run.
If you can't pay because of your current circumstances, DRM will work with you to find solutions that will help you to meet your debt commitments.
Depends on the situation. No two debts are the same. After reviewing your situation we can give you an estimated timeframe based on our past experience.
We like to keep things simple, so we only have one flat rate – 18% of any amount recovered (including GST).
We are located in New Zealand. Because of the nature of our service, we prioritise the personal safety of our staff and so do not give out our location or real names.
Please use our contact form for any initial enquiry. Further contact will be made through direct email. All email communications with you are confidential. Any third party that needs to be involved (e.g. lawyers) will be approved by you before we divulge any personal information to them.
Prioritizing the safety of employees, collections subcontractors, and anyone else we contract to assist in the recovery of your debts is paramount. Safety protocols and practices are strictly enforced.
Regular safety training for all staff is conducted to ensure that all
workers are knowledgeable about potential hazards and how to mitigate them.
Ensuring high-quality outcomes for all our clients is a vital part of our brand. This includes adhering to industry best practices and maintaining high standards of professionalism. If you feel that we have not lived up to these standards at any time, please give us feedback so that we can improve.
